Chicopee Police Records
Chicopee police records are managed by the Chicopee Police Department, which uses an online portal for all public records requests. The department sits in Hampden County and serves a city of roughly 55,000 people. Whether you need an incident report, arrest log, or call records, the process starts with the department's records access officer. This guide walks through the steps to search for, request, and get police records from Chicopee, including fees, response times, and what to do if your request is denied.
Chicopee Overview
Chicopee Police Department Records
The Chicopee Police Department is at 110 Church Street, Chicopee, MA 01013. The records line is (413) 594-1779, and the fax number is (413) 594-1693. This is where all police incident reports, arrest records, and call logs are kept for the city. The department handles its own records requests through a dedicated records access officer.
The current Records Access Officer is Officer Annouson Souvanasane. You can reach the RAO by email at RAO@chicopeepolice.com or by phone at (413) 594-1745. The fax line for the RAO is (413) 594-1725. All records requests now go through the department's online portal, which we cover below.
The Chicopee Police Department page on the city website has more details about the department and its services.
This page lists contact info for the department and links to other police resources in the city.
Chicopee also has a City Law Department that handles public records at a broader level. The city's Records Access Officer for non-police matters is Kevin Q. Corridan, Esq. His email is kcorridan@chicopeema.gov, and the office is at 17 Springfield Street, Springfield, MA 01013. The phone there is (413) 594-1520. For police records specifically, though, go through the police department's RAO first.
How to Search Chicopee Police Records
Chicopee moved its records request process fully online. The portal is at CHICOPEEPOLICE.COM, where you need to create a username and password to get started. Once logged in, you can submit a new request, check on past requests, and get updates from the records team. This is the main way to get police records from the city now.
The Chicopee Records Requests page explains how the online system works and what you can ask for.
From this page you can find the link to the online portal and learn what types of records are available.
When you fill out the form, be as specific as you can. Include the date, location, names of people involved, and the report number if you have it. The more detail you give, the faster staff can find what you need. Vague requests take longer to process and may result in follow-up questions from the RAO.
For court records tied to Chicopee cases, try MassCourts. This system lets you search case dockets for the Chicopee District Court and Hampden County Superior Court. Keep in mind that MassCourts shows court filings, not the actual police reports themselves.
Types of Chicopee Police Records
The Chicopee Police Department releases several types of records under state public records law. These include arrest reports, incident reports, call logs, and other public records. Each type serves a different purpose and may have different rules about what gets released.
Arrest reports show who was charged, what the charges were, and when the arrest took place. These are public in most cases. Incident reports cover crimes reported to police, disturbances, and calls for service. They include a narrative from the responding officer and basic facts about what happened. Call logs track the date, time, and nature of calls that come into dispatch.
Not all records can be released. Juvenile records stay sealed. Ongoing investigations are exempt from disclosure. Cases that a court has sealed or expunged will not show up in a records search. The department reviews each request and may redact parts of a report that fall under one of the exemptions in M.G.L. Chapter 4, Section 7(26).
If you need a crash report from Chicopee, those are available through BuyCrash.com. The cost is about $20 per report. You can also try the RMV for older crash records.
Response Times and Process
Under Massachusetts law, a records custodian must respond within 10 business days. That is the standard set by M.G.L. Chapter 66, Section 10. The Chicopee Police Department follows this rule for most requests.
However, Chicopee has noted that if a request is large or broad in scope, the department may extend the response time. The extended deadline can go up to 25 business days. This applies when the size of the request would create an undue burden on department staff. If your request triggers this extension, the RAO should let you know and give you a revised timeline.
Simple requests, like a single incident report with a known report number, tend to come back fast. Broad requests covering long date ranges or many types of records take more time. You can help by narrowing your request to just what you need most.
Chicopee Police Records Fees
Chicopee follows the state fee schedule under 950 CMR 32.08. Paper copies cost $0.05 per page. The first two hours of staff time to search for and compile records are free. After that, the city can charge $25 per hour for employee time spent on the request.
Most people requesting a single report pay little or nothing. The fees add up only when a request is large. If the cost will be significant, the RAO should give you an estimate before doing the work. You can then decide to narrow the request or go ahead with it.
Crash reports through BuyCrash run about $20 each. CORI checks through the DCJIS cost $25. These are separate from the police department and have their own payment process.
Appeals for Chicopee Records
If your request is denied or you think the fees are too high, you have the right to appeal. File a petition with the Supervisor of Records under M.G.L. Chapter 66, Section 10A. The supervisor will review the situation and issue a ruling, usually within 10 business days.
You can also take the matter to Superior Court if the supervisor's decision does not resolve it. The appeals process is free to file. It is a useful tool when a department withholds records that should be public or charges more than the law allows.
Hampden County Resources
Chicopee is part of Hampden County. The Hampden County District Attorney's office handles criminal prosecutions for the area. The DA's office keeps its own files on cases that go through the court system.
For more on police records across the county, see the Hampden County page.
Nearby Cities
Other cities near Chicopee with police records pages on this site.